Shipping & Returns

SHIPPING
You can receive FREE worldwide shipping from our Preloved Shop on orders $125 and up.

For orders below $125, here are the following flat rate fees:
Canada = $15
USA = $23
Rest of World = $35

(These options ensure tracked shipping via Canada Post!)

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Lettermail Shipping within Canada:
If you would like to purchase 1 or 2 small items (for example, a t-shirt or small flat book), you have the option of shipping it as lettermail anywhere in Canada.

Fees vary from $2.04 to $5.74 based on the total weight (up to 500 g) and overall thickness of the envelope (up to 2 cm). Add an item to your cart and see if it’s eligible for Lettermail Shipping!

Please note that Lettermail Shipping is not tracked, so please double check that your address is correct to ensure proper delivery. Items over $40 (with some exceptions) will automatically switch to a flat rate shipping fee of $15 to ensure tracking! 

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Oversized items (large toys, etc.) are noted in the description and have additional shipping fees.

At this time, we do not ship items from the Bakery,” but are working on an option in the near future!

LOCAL DELIVERY
If you live within the Greater/Metro Vancouver area (Vancouver, North & West Vancouver, Richmond, Burnaby, Coquitlam, Surrey, Langley, etc.) and your total order is $35 and up, you can get your baked goods from the “Bakery” and/or items from our Preloved Shop delivered to your doorstep for FREE!

If your order is below $35, there is a $5 local delivery fee.

LOCAL PICKUP
If you are local, you can also pick up your order whenever it’s convenient by selecting “Local Pickup.”

ADDRESS
Wild Child Co.
3488 Trafalgar St.

Vancouver, BC

HOURS
10am-7pm, Monday-Saturday

RETURNS/EXCHANGES
If you are unhappy with your purchase for any reason, please let Wild Child Co. know within 14 days to receive a full refund or exchange. The item(s) can be returned locally or shipped back with shipping costs being the sole responsibility of the customer. Send a message to initiate a return!

All SALE items are Final Sale.